![]() The airline is also offering customers self-service rebooking options online. MORE NEWS: 'It's Sad': Marylanders Lament Even Higher Gas Prices After State Tax HikeĪnd to expect customer service wait times to be longer than usual. Southwest Airlines says to be sure to check the status of your flight before heading to the airport. I was like thank God because I was supposed to be on a different flight later and it got canceled, so I was like thank goodness I made it,” said Wentz. ![]() “Oh my gosh, I’m like so happy to be home. Luckily on the plane, there was a woman who also had the problem and rented a car up there and so she drove me down here,” said Potash.īut there were still a few flights scheduled on time and passengers like Wentz say she’s relieved she didn’t experience any issues. “There were 400 people in line in Southwest, so I tried going online, nothing’s available for two days,” said Potash.ĭouglas Potash says his flight to BWI was canceled out of Nashville this morning and had no other choice but to book another flight through a different airline. But the FAA says there have been no air traffic staffing shortages reported since Friday. Southwest airlines officials blaming weather challenges out of Florida at the start of the weekend, along with unexpected air traffic control issues. READ MORE: Pre-Pandemic Sized Crowds Descend On US Airports For Holiday “I mean it was nuts, people were really angry… as you can imagine,” said Wentz. “I was supposed to be home at noon today,” said Potash.į shows Southwest has canceled over 1,000 flights Sunday– that’s about 30 percent of the airline’s scheduled flights. “Everything was great until 6 this morning when I got the message, your flight’s been canceled,” said Douglas Potash, Southwest airlines passenger.Ĭanceled flights and delays leaving Southwest airlines passengers stranded and frustrated. “I got to the airport and it was crazy,” said Victoria Wentz, Southwest airlines passenger. READ MORE: Baltimore City Public Schools' Virtual Learning Program To Continue In New School Year (WJZ) - Here at BWI, the flight schedule posted online does not show any departure cancellations from today and at last check, all future Southwest flights appear to be on time.īut that was not the case for travelers WJZ spoke with trying to catch a flight into BWI today. NA: The flight was not a scheduled flight during the most recent month reported to the Department of Transportation.ANNE ARUNDEL, Md.Average Delay Time: The average amount of time, in minutes, that the flight was delayed during the most recent month reported to the Department of Transportation.% Percentage Cancellations: The percentage of time that the flight was cancelled for the most recent month reported to the Department of Transportation. Percentage Ontime Arrival: The percentage of time that the flight arrived ontime for the most recent month reported to the Department of Transportation (DOT).If this percentage is highlighted, then the flight arrived more than 30 minutes late at least 50 percent of the time for that month. % > Percentage greater than 30 Minutes Late: The percentage of time that the flight arrived more than 30 minutes later than its scheduled arrival time for the most recent month reported to the Department of Transportation. ![]() % Percentage Ontime Arrival: The percentage of time that the flight arrived "ontime" for the most recent month reported to the Department of Transportation (DOT).ĭOT defines a flight as "ontime" if it arrived within 15 minutes of the scheduled time shown published in our Computer Reservations System. ![]()
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